|  |  |  |  FAQs answered   Warranty and support from TCS  One way or another your  PC may experience trouble sooner or later.    If you buy direct from the manufacturer you will get their basic  warranty guarantee, but if it goes wrong, you will usually have to return it to them,  and re-install data and software yourself when it is fixed.  You  could find that on-line technical support is limited and/or very costly, to say  nothing of the assumption that you understand the technical jargon! Buying from TCS, your local IT supplier, gives you the same  manufacturer’s warranty as before, but if it goes wrong, you contact TCS who  then arrange a visit or collection to solve the problem, with jargon-free  technical support and troubleshooting being offered as part of the service. Return to FAQs  |